ORDERS PROCESS

Standard orders are typically processed between 2-5 business days. Please email us if you have any question about your order.

 

SHIPPING POLICY

Standard shipping fees do NOT include a tracking number. Delivery is usually between 6-10 business days, but please note that it may take up to 6 weeks for International shipments. For orders over $1000 USD, a concierge shipping service is applied, and purchasers will be supplied with tracking information and a direct contact from Art by Baha to ensure the piece is received.

For tracking informations and accelerated shipping, please choose the upgraded shipping option. You will be provided a tracking number and faster delivery times.  Orders over $1000 USD are automatically upgraded to tracked shipping.

We currently ship all orders from our Workshop in Richmond, Virginia. Art by Baha is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser.  

RETURN & EXCHANGE POLICY

Unused and unopened products may be returned within 30 days of receipt for a refund. Once we receive the returned item(s) the charges will be credited to you (shipping costs are non-refundable). Used, opened, personalized orders and/or final sale items cannot be returned.​